You may have occasion to look at dictionaries, encyclopedias, quotation books, subject handbooks, and other resources that libraries typically keep in a Reference Collection. The library subscribes to Literati by Credo Reference, a fast-growing database that includes over 600 reference books. Literati also generates topical searches that link into a number of the library's article databases.
RefWorks is a citation manager - a tool that you can use to keep track of resources (articles and books), and format a bibliography correctly, among other useful things.
The Purdue OWL (Online Writing Lab) is a widely respected resource for help with formatting citations.