There are a number of things you can do to speed up your ILL requests.
- We need a title and author, but an ISBN number always helps. We will still be able to fill your request without one, but if you need a certain edition of a book, please let us know either in the ILLiad form or the notes field. You can look up the ISBN on Amazon, but it's also easy to do in WMS, our local catalog. (If you do use Amazon, you can find the ISBN number under Book Description.)
- If you find the book you need in WMS, you can use the "Request Item Through Interlibrary Loan" button, which takes you directly into ILLiad, and populates the required fields for you. You may want to double check to make sure the information is correct.
- If we own a book and you can't find it or it's checked out, you won't be able to use the Get Item button. You will have to go into your account through the login page and fill in the information there.
- Books that are just published are sometimes difficult to obtain. Same goes for popular books, and DVD's of popular films and TV shows.
- On average, a book, DVD, CD, or microfilm takes 10 days to arrive here from the moment you make your request. Sometimes we are able to obtain an item quicker, but keep in mind, we borrow items from all over the country and the world.
- In addition to the title of the article, we need journal title and author. (Volume, issue number, and year are helpful as well.) If you can't find any of those things, but you have the article title, you can paste the article's title into Google. Typically the first result will be the journal's website, i.e.: http://link.springer.com/article/10.1007%2Fs10841-012-9543-7
- Don't trunicate journal titles, i.e. "J.of Bus. Res." for "Journal of Business Research."
- On average, articles take 2-3 days to arrive. If your source is not widely held by libraries, it may take even longer.
- Once your article arrives, we wil upload it your ILLiad account. You can login and download or print the article for 30 days.
- To request a renewal, login to your account, click on "Checked Out Items" on the left hand side of the screen. Then click the transaction number of the item you wish to renew. You're only allowed to renew an item once. If you still need something and want to renew a second time, contact me at firstname.lastname@example.org, or (402) 554-3209 and I'll try to get your items renewed. Keep in mind, many libraries do not allow multiple renewals.
- If a library wants to charge us for a loan or an article, we will give you an opportunity to cancel the request before we receive the material. Faculty will be notified when they have reached a $500.00 per semester limit and will then be given the opportunity to pay for requests from departmental funds or personal accounts.